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News for Orchard Smiles patients

A new chapter for Orchard Smiles patients

Orchard Smiles Dental Surgery has merged with Relax Dental & Facial Care. This is a positive step for patients, with the same staff, same dentists and same Orchard Smiles facility at 111 Springfield Road, Blackburn North VIC 3130.

The team thanks patients for their continued trust and looks forward to supporting families in Blackburn North with a broader range of appointment and service options through the merged clinic group.

Relax Dental and Facial Care storefront for the Orchard Smiles patient merger update in Blackburn North

What stays the same

Continuity for Orchard Smiles patients

The merger does not mean patients need to start again with a different clinic. The familiar Orchard Smiles experience remains, with additional support available through the broader team.

Same facility

Orchard Smiles Dental Surgery remains at 111 Springfield Road, Blackburn North VIC 3130.

Same familiar staff

Patients can continue seeing familiar team members and asking the same reception questions.

Same dentists

The dentists patients know through Orchard Smiles continue to support local care.

Same local experience

The clinic remains part of the Blackburn North community it has served since 1984.

What the merger adds

More support through the merged team

The merger gives Orchard Smiles patients access to a wider clinical team and a broader set of conversations when care planning is needed.

Suitability, availability and appointment location can vary depending on the service, clinical assessment, practitioner availability and patient needs.

More dentists available through the merged teamDental implants and treatment planning conversationsOrthodontic treatment questions where appropriateWisdom tooth extraction discussions after assessmentTreatment under general anaesthetic where clinically appropriateCosmetic dentistry and smile-planning optionsCosmetic facial injectable appointments through the broader clinic groupSaturday appointment options through the broader clinic group

Urgent dental concerns

Who to contact if you need help

For dental emergencies, accidents, toothache, swelling, broken teeth or other urgent concerns, please contact the team as early as possible. Appointment availability can vary, and the team will do their best to guide you to a suitable option.

Health funds

BUPA Members First Platinum and CBHS support

Orchard Smiles continues to support BUPA Members First Platinum patients. Orchard Smiles is now a part of CBHS Member Choice network as well.

Benefits depend on the patient’s cover, yearly limits, waiting periods, benefit restrictions, policy restrictions and fund rules.

Location

Still on Springfield Road, Blackburn North

Orchard Smiles remains at 111 Springfield Road, Blackburn North VIC 3130. Relax Dental & Facial Care is just across the road, inside the shopping centre, close to the main entrance among the shopfronts.

If you are unsure where your appointment is booked, please ask the Orchard Smiles team before your visit.

Shopping centre storefront for Relax Dental and Facial Care near Orchard Smiles in Blackburn North

A message from the team

Thank you for your continued trust

Thank you for your continued trust in Orchard Smiles Dental Surgery. The team is grateful for the opportunity to keep supporting patients and families in Blackburn North.

Kind regards,
The Orchard Smiles Team

Now proudly merged with Relax Dental & Facial Care.

Patient update

Download the patient update PDF

A short patient update is available as a PDF for anyone who wants to keep the merger information handy.

Download patient update PDF

Questions about the merger?

Contact Orchard Smiles Dental Surgery

Call the clinic or book online if you have appointment, health fund or service questions. Individual treatment options and appointment pathways depend on assessment and availability.